FAQ's

Q. What is STRUCK BY LUCK?

A. STRUCK BY LUCK is a $10 Florida Lottery Scratch-Off game that offers instant win prizes up to $1,000,000! Players also have the chance to win the progressive jackpot that starts at $5,000 and can grow until it reaches $75,000 and Storm Prize wins ranging from $15 to $5,000. If player reveals the “STORM” symbol, they’ll know they’ve won but the prize amount will be revealed through the interactive game on the STRUCK BY LUCK app or Lottery website, scanning their ticket on the self-ticket checker at retailer or using the Florida Lottery app. The prize can be claimed immediately at a Lottery retailer or office depending on the prize value.

Q. How do I find my barcode or ticket number and PIN to play?

Your validation barcode and the ticket number and Entry Code are located on the front of your $10 STRUCK BY LUCK ticket. Scratch the bottom of the play area to reveal the barcode and/or 10 Entry Code that includes a 3 digit PIN in the numbers surrounded by a box. If using the Struck by Luck app to play, scan the validation barcode. If using the website, enter the ticket number and 10 digit Entry Code.

Q. Do I have to play the interactive game to win a prize?

A. No. A player can scan their ticket on the self-ticket checker at retailer or validate a ticket at a Lottery retailer or Lottery office.

Q. How do I claim my prize?

A. Complete the information on the back of the ticket. Prizes under $599 can be claimed at any Florida Lottery retailer. Prizes of $600 to less than $1,000,000 may be claimed in person at a Lottery office or mailed to Florida Lottery, 250 Marriott Drive, Tallahassee, FL 32399-9939 along with a completed Winner Claim Form and a copy of photo identification. $1,000,000 prizes must be processed through Florida Lottery Headquarters. $1,000,000 prizes may be submitted directly to Lottery Headquarters for processing and payment; may be submitted to a Lottery district office for forwarding to Headquarters; or may be submitted to the mailing address above. Information and forms are available at flalottery.com.

Q. Can I play multiple times with the same ticket?

A. You can replay the interactive game to reveal any winnings, but the outcome will not change if you use the same ticket.

Q. What is the Estimated Progressive Jackpot Amount?

A. The estimated progressive jackpot amount can be found on the home screen. To get to this screen, click on the "back" button.

Q. Is there a Limit to the Progressive Jackpot’s value?

A. The progressive jackpot starts at $5,000 and can grow to reach a maximum value of $75,000.

Q. I won the Jackpot! But the estimated jackpot keeps going up. When is my prize amount confirmed?

A. A player wins the estimated jackpot value at the time the jackpot-winning ticket is validated on the terminal by a Lottery retailer or at a Lottery office. Jackpot Winners can choose to lock in the estimated jackpot by validating at a retailer or wait for the jackpot to grow bigger! But if another jackpot ticket is validated before the next jackpot update, the jackpot will reset the starting level.

Q. What if someone else validates a jackpot-winning ticket at the same time, or just before I do?

A. The progressive jackpot will update twice daily, at 2:00pm and 11:30pm ET. If two or more players validates a jackpot-winning ticket before the next update, each validated ticket will win the full value of the estimated jackpot amount.

Q. Do I need a Florida Lottery Account to Play?

A. No.